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FAQ

Your questions answered

If we have to cancel an event, you will receive a 100% refund.

If a 95% refund better suits your situation, your 5% donation will be used to support the cost of the event.

You can only buy an early-bird ticket if it is available in the webshop!

Tickets sell out quickly, so be sure to reserve your spot as soon as possible.

You can resell your ticket to someone else if you can’t come to the festival. In that case, please let us know via email with the name of the new person who will attend the event(connect@chocolateclub.world).

We do not refund or exchange tickets.

Please do not hesitate to contact us via email if you have a very specific/unique situation regarding cancellation.(connect@chocolateclub.world)

All tickets include the festival, activities, lodging and meals.

Your ticket includes six days/five nights at the festival, including meals prepared by Chef Conan (and the kitchen team) and a spot in the camping areas (for a tent). Booking a room at the castle is an additional cost.

We organize three healthy and nutritious meals a day for you. We also offer organic and vegetarian meals. Our chef buys all organic food from local farmers.

We serve breakfast, lunch and dinner buffet style. On Tuesday, the arrival day, we begin with dinner. On Sunday, the departure day, we conclude our gathering with a ceremony and lunch. On all the days in between, we serve three meals.

You can also buy healthy snacks and drinks from our own bar open during the festival. We accept both cash and debit card payments.

Beverages: try our signature Chocolate Elixir! Order freshly squeezed vegetable/fruit juices. Or enjoy a barista coffee.

Snacks: Don’t miss Yvette’s famous raw pies!

We offer organic and authentic products in our marketplace during the festival. In addition, you can enjoy our massage area. Massages are paid in cash only.

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